.messages .msg.bot{white-space:pre-wrap;overflow-wrap:anywhere}.messages .msg.bot.error{border-inline-start:3px solid currentColor}.agent-feedback{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin:4px 8px 12px;font-size:.82rem;opacity:.9}.agent-feedback-btn,.agent-gender-btn{border:1px solid rgba(18,63,112,.22);background:#fff;color:inherit;border-radius:999px;padding:6px 12px;font:inherit;cursor:pointer;min-height:34px}.agent-feedback-btn:hover,.agent-gender-btn:hover{border-color:rgba(18,63,112,.5)}.agent-feedback-btn:disabled,.agent-gender-btn:disabled{opacity:.55;cursor:default}.agent-gender-prompt{display:flex!important;flex-direction:column;gap:10px}.agent-gender-actions{display:flex;gap:8px;flex-wrap:wrap}.chat-input button:disabled,.chat-input textarea:disabled,.quick-prompts button:disabled{opacity:.55;cursor:wait}.chat-head>div:first-child{min-width:0;flex:1 1 auto}.chat-head>div:first-child>span:last-child{min-width:0}.chat-head>div:first-child>span:last-child strong,.chat-head>div:first-child>span:last-child small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-head-actions{display:flex!important;align-items:center!important;justify-content:flex-end!important;gap:6px!important;flex:0 0 auto!important;min-width:max-content!important;position:relative;z-index:3}.chat-head-actions .icon-btn{display:grid!important;place-items:center!important;width:40px!important;height:40px!important;min-width:40px!important;min-height:40px!important;padding:0!important;margin:0!important;border:1px solid rgba(255,255,255,.28)!important;border-radius:11px!important;background:rgba(255,255,255,.12)!important;color:#fff!important;opacity:1!important;visibility:visible!important;pointer-events:auto!important;flex:0 0 40px!important;line-height:1!important}.chat-head-actions .icon-btn:hover{background:rgba(255,255,255,.2)!important}.chat-head-actions .icon-btn:focus-visible{outline:3px solid rgba(255,255,255,.45);outline-offset:2px}.recovery-twin-agent .twin-dismiss{display:none!important}
@media(max-width:900px){body.mobile-chat-open .chat-fab{display:none!important;visibility:hidden!important;pointer-events:none!important}.chat-panel.open .chat-input{position:relative;z-index:4;display:grid!important;grid-template-columns:minmax(0,1fr) 48px!important;align-items:end;gap:8px}.chat-panel.open .chat-input textarea{min-width:0!important;width:100%!important}.chat-panel.open .chat-input button[type="submit"]{position:relative!important;z-index:5!important;width:48px!important;height:48px!important;min-width:48px!important;min-height:48px!important;margin:0!important;place-self:end}.chat-head-actions .icon-btn{width:44px!important;height:44px!important;min-width:44px!important;min-height:44px!important;flex-basis:44px!important}.agent-feedback{margin-inline:12px}.agent-gender-actions{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));width:100%}.agent-gender-btn{width:100%;min-width:0}}
@media(max-width:380px){.agent-gender-actions{grid-template-columns:1fr}}